FAQ

If there's other clarifications that is not listed here, kindly leave us a DM on the instagram page (@daintyjoy_) or email us at shopdaintyjoy@gmail.com <3

1. How do I make an order? 

- Add the items to cart, all items are in-stock unless otherwise stated

2. Payment Methods

- Paypal, Applepay, Paynow / Paylah*! 

* For Paynow / Paylah!, feel free to add items to cart & check out. An invoice will be sent to you via email & you can proceed to make payment from there. 

3. Shipping 

- All deliveries will be made via Qexpress

- Shipping fees is fixed at $3.80 per parcel, waived when minimum purchase of $50 is being made 

- Qexpress has been proven reliable and it usually takes 2.3 working days to reach, a tracking ID will be sent via email. Feel free to drop me a DM via email / WhatsApp if you need clarifications!

- Self collection is currently unavailable due to Covid-19 worries! 

4. Refund / Exchange

- Shop Dainty Joy tries her best to fulfil every order to the best satisfactory, should you need help then do contact us directly on Instagram / email us at shopdaintyjoy@gmail.com

5. Join us as Distributor

- Leave me a DM on Instragram or email me directly at shopdaintyjoy@gmail.com with subject header (Team Dainty).